A small business owner welcoming a new team member, the milestone of hiring first employee Australia small business owners work toward

There's a particular kind of nervous excitement in deciding to hire your first employee. It's the moment a business stops being just you and starts becoming something bigger, a team, an employer, a real operation. It's also the moment the questions pile up: What do I have to register for? How do I pay them? What about super, tax, insurance? Can I even afford it? The paperwork and the responsibility can make an exciting step feel daunting enough to keep putting off.

This guide clears the fog. It walks through the practical steps of hiring your first employee in Australia, the registrations, the pay and super, the true cost, and how to hire the right person, so you can take the leap with confidence instead of anxiety. (It's general information, not legal or financial advice; check with the ATO, Fair Work or your accountant for your specific situation.)

The Big Leap: From Solo to Employer

If hiring your first employee feels like a huge step, that's because it is, and the numbers show how few businesses ever take it. Most Australian businesses are a team of one.

64%
Almost two-thirds of Australian businesses, around 1.75 million, have no employees at all (ABS, 2025). Taking on your first employee is the step that moves you from that majority into a genuine employer, and it's often the single biggest lever for growth an owner ever pulls.

That leap is daunting for good reason: you're taking on real responsibility for another person's livelihood, plus a set of legal obligations you didn't have as a sole operator. But handled well, it's also the moment your business stops being capped by your own two hands. The right first hire doesn't just add capacity. It frees you to work on the business, not only in it, and it's the foundation of everything you'll build next. It's a cornerstone of the leadership and team culture we coach.

"Two are better than one, because they have a good reward for their labor. For if they fall, one will lift up his companion. But woe to him who is alone when he falls, for he has no one to help him up."

Ecclesiastes 4:9-10 (NKJV)

Scripture is quietly practical here: two really are better than one. Going it alone has its limits, and its loneliness. There's no one to share the load or lift you when you stumble. Bringing the right person alongside you isn't just a business decision; it's stepping into the way work was always meant to be done, in partnership rather than isolation.

Employee or Contractor? Get This Right First

Before anything else, be clear about what you're actually creating: an employee, or a contractor. It's tempting to reach for a contractor to sidestep the paperwork, but getting this wrong is one of the costliest mistakes a first-time employer can make.

The distinction turns on the genuine nature of the relationship, not the label you put on it. Broadly, an employee works within your business as part of it and under your direction, while a contractor runs their own business and provides services to you. Since 2024, the whole relationship is weighed, not just the words in a contract. Wrongly treating an employee as a contractor, "sham contracting", is unlawful and can leave you liable for back-paid wages, super, leave and penalties. And you may still owe super even to a genuine contractor if the contract is mainly for their personal labour. The simple rule of thumb: if it's a core, ongoing role in your business, it's almost certainly an employee, so set it up properly from day one.

Your Pre-Hire Setup Checklist

Once you've decided on an employee, there's a one-time setup to work through before they start. It looks like a lot on paper, but most of it is straightforward admin you do once, and good payroll software or a bookkeeper handles much of it for you (business.gov.au).

Before Your First Employee Starts

  • Register for PAYG withholding. Sign up with the ATO before your employee's first pay, so you can withhold tax from their wages and send it on.
  • Take out workers compensation insurance. Mandatory in every state from your first employee, arrange it through your state's authorised scheme before they start.
  • Set up superannuation. Choose a default fund, get set up for SuperStream payments, and be ready to request a stapled fund from the ATO if they don't choose one.
  • Confirm the award and pay rate. Identify the correct modern award and classification, and set pay at or above that rate.
  • Collect the paperwork. A signed TFN declaration, their super details, and a clear written employment contract setting out the role, hours and pay.
  • Give the required documents. Hand over the Fair Work Information Statement (and the Casual version if relevant) at the start of employment.
  • Set up Single Touch Payroll. Report wages, tax and super to the ATO each pay run through STP-enabled software.

Getting these foundations right is the same discipline that keeps you on top of your Fair Work obligations and your BAS and super. Do it once, properly, and it quietly runs in the background from then on.

A small business owner warmly welcoming and onboarding a new first employee in their workplace
A warm, organised welcome sets the tone, your first hire should feel part of the team from day one.

Getting Pay and Super Right

Paying your first employee correctly is where responsibility gets real, and it's worth getting exactly right from the first pay run. Start with the correct award rate for their role and classification, most employees are covered by a modern award, and its rates are usually higher than the national minimum wage. Then layer on the superannuation guarantee: 12% of their ordinary time earnings, now paid at the same time as wages under Payday Super.

Superannuation has one wrinkle worth knowing for a first hire: the stapled super fund. You offer your new employee a choice of fund; if they don't nominate one, you ask the ATO for their existing "stapled" fund, the account that follows them between jobs, and pay into that. Get the fund right, run pay through STP-enabled software, and keep clean records, and the mechanics of paying people become a calm monthly routine rather than a worry.

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What Your First Hire Really Costs

One of the most common first-hire mistakes is budgeting only for the wage. The true, fully-loaded cost of an employee is meaningfully higher, and knowing that number in advance is what keeps an exciting hire from becoming a cash flow shock.

On top of gross pay, plan for superannuation at 12%, workers compensation insurance, and paid leave that accrues as they work, annual leave and personal leave are real costs even though you pay them later. Depending on your size and state, payroll tax may eventually apply once you cross a threshold, and there's the time and software to actually run payroll. As a rough planning rule, budget somewhere in the order of 20-30% on top of the base wage for these on-costs. It's also wise to make sure the role will genuinely pay for itself, that the capacity or revenue it frees up comfortably exceeds its fully-loaded cost, before you commit.

"For which of you, intending to build a tower, does not sit down first and count the cost, whether he has enough to finish it?"

Luke 14:28 (NKJV)

Jesus' words about counting the cost apply perfectly to a first hire. Enthusiasm alone doesn't finish the tower; honest planning does. Sit down, work out the real number, check your cash flow can carry it, and hire from a place of confidence rather than hope. Counting the cost isn't a lack of faith. It's wisdom, and it's what lets the hire succeed.

Hiring the Right Person

All the admin in the world won't matter if you hire the wrong person, and in a small team, one hire has an outsized effect on culture, workload and morale. Your first employee sets the tone for every hire after them, so it's worth taking the time to get it right.

Start with a clear picture of the role: what they'll actually do, what a great first ninety days looks like, and the handful of qualities that genuinely matter. Then hire for attitude and fit alongside skill. You can often teach the tasks, but you can't easily teach reliability, honesty or a good heart. Be honest about the role and your business so they can choose it with open eyes, check references properly, and onboard them well so they feel welcome and clear from day one. Hiring the right person is only half the job; keeping them is the other half, which is why looking after your people matters from the very start. A little discipline here, using a simple 90-day plan to set them up and check in, pays off for years.

Real Result: Where the First Hire Leads

It's easy to see a first hire as just extra help. In truth, it's the first step on a road that can transform both your business and your life. Sam at Inner City Plumbing shows where building the right team can lead.

Client Result

Inner City Plumbing

Sam's goal was to get off the tools and build a business that could run without him being hands-on in every job. With coaching focused on hiring, systems and leadership structure, the team grew from 4 to 11 staff over 2-3 years, and the results followed. In his words: "Our turnover has tripled and so has our profit. Even if it hadn't gone up that much, just being off the tools was worth it. I'm in much better physical shape and I feel more relaxed." Every business that grows a great team started with a single, well-considered first hire.

4 → 11Staff over 2-3 years
TripledTurnover & profit
OffThe tools

Read the full Inner City Plumbing story →

A small business owner working happily alongside their first hire, what hiring first employee Australia small business owners gain
The right first hire doesn't just add hands. It's the beginning of a business that can grow beyond you.

So don't let the paperwork keep you from the payoff. Decide on an employee over a contractor, work through the setup once, count the true cost honestly, and take real care over who you choose. Do that, and hiring your first employee becomes what it should be: not a burden to dread, but the moment your business, and the good work you're called to do, starts to grow beyond what you could ever carry alone.

Frequently Asked Questions

What do I need to do before hiring my first employee in Australia?
Before your first employee starts, set up the essentials: register for PAYG withholding with the ATO (before their first pay), take out workers compensation insurance from your state's authorised insurer, and set up superannuation payments through a SuperStream-compliant system. Confirm the correct modern award and pay rate, collect a signed TFN declaration and their super fund details, give them a written employment contract and the Fair Work Information Statement, and set up Single Touch Payroll reporting. It sounds like a lot, but it's a one-time setup, and decent payroll software plus a good accountant or bookkeeper makes most of it straightforward.
Should I hire an employee or a contractor?
It depends on the genuine nature of the relationship, not just what's convenient or what you call it. Broadly, an employee works within your business as part of it, under your direction; a contractor runs their own business and provides services to you. Since changes in 2024, the whole relationship is considered, not just the contract wording. Misclassifying an employee as a contractor, "sham contracting", is unlawful and can leave you liable for unpaid entitlements, super and penalties. And note you may still owe super to a contractor if the contract is mainly for their personal labour. If it's genuinely a core, ongoing role in your business, it's usually an employee, and when unsure, check the ATO's guidance or get advice.
How much does hiring an employee cost beyond their wage?
Plan for meaningfully more than the headline wage. On top of gross pay you'll add superannuation (12% of ordinary earnings), workers compensation insurance, paid leave that accrues as they work (annual and personal leave), and possibly payroll tax once you're large enough to cross your state's threshold, plus the time and software to run payroll. As a rough planning rule, budget somewhere in the order of 20-30% on top of the base wage for these on-costs. Knowing the true, fully-loaded cost before you hire is what keeps that exciting first hire from becoming a cash flow shock.
Do I need workers compensation insurance for one employee?
Yes. In every Australian state and territory, employers must hold workers compensation insurance to cover employees who are injured or become ill because of work, and that obligation applies from your very first employee, through your state or territory's authorised scheme or insurer. The rules, thresholds and provider differ by state, so check your local regulator (for example WorkSafe Victoria, icare in NSW, or WorkCover Queensland). It's not optional, and it's not something to sort out 'later', arrange it before your new employee starts work.
What is a stapled super fund?
A stapled super fund is an existing super account that's linked, or 'stapled', to an employee and follows them from job to job, so people don't end up with a new account every time they change employers. When you hire someone, you first offer them a choice of fund. If they don't choose one, you must request their stapled fund details from the ATO (usually through ATO online services) and pay their super into that fund. It's a quick step, but an important one, paying into the wrong fund can count as not meeting your super obligations.

Make Your First Hire a Turning Point

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